According to the Bureau of Culture and Tourism of Xicheng District's latest requirements updated on June 9th, when entering the NCPA, all personnel must cooperate with temperature measurements at all entrances and exits, scan the QR code of the "Beijing Health Kit". The negative nucleic acid test certificate within 72 hours will be checked.
For those who do not intend to take temperature measurements, as well as refusing to scan the QR code of the "Beijing Health Kit", along those who have abnormal body temperatures, those who have "Beijing Health Kit" in abnormal conditions (no green code), and those who cannot provide the negative nucleic acid test certificate within 72 hours, we strongly advise you to postpone your visit here for the time being.
For audiences who made the offline purchase, please visit the box office where you bought the tickets to request a refund. Audiences who bought tickets online, whether via the NCPA official website or NCPA official WeChat Account, will receive a refund to the original payment account without any application. Those who purchased tickets at the NCPA box office or over the telephone can register their ticket refund application online. Please open the link http://tuipiao.chncpa.org/
and fill it in item by item. After checking the information, we will arrange a refund as soon as possible.
If a paper invoice has been issued, please submit it to the NCPA box office, or have it mailed to NCPA West Box Office at No. 2 West Chang'an Avenue, Xicheng District, Beijing, P. R. China. To enquire about the refund policy, please contact the NCPA box office on 010-66550000.
We will try our best to create a safe and harmonious performance environment for you! Look forward to your return to the theatre! May you and your family stay safe and sound!